Privacy Policy

Effective Date: February 26, 2026

 

 

Castle Optical (“Castle Optical,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, safeguard, and share information you provide when using www.castleotpical.com.

If you have any questions regarding this Privacy Policy, please contact us at (928) 239-5079.

Information We Collect

When submitting an inquiry or consultation request through our website, you may be required to provide personal information including:

• Name

• Email address

• Telephone number

• Any message you choose to submit

This information is used solely to respond to your inquiry and communicate with you regarding your request.

We will only use your personal information as permitted by law.

SMS Messaging & 10DLC Compliance

When you opt in to receive SMS messages from Castle Optical, we collect:

• Your phone number

• Your consent to receive SMS communications

SMS messages may include appointment reminders, office updates, marketing messages, and general two-way communication.

Message frequency varies, with up to 4 messages per month. Message and data rates may apply.

You may opt out at any time by replying “STOP” to any message. Reply “HELP” for assistance.

We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.

How We Protect Your Information

Castle Optical uses electronic, physical, and managerial procedures to safeguard and secure the information we collect online. While we take reasonable precautions to protect your personal information, we cannot guarantee absolute security against unauthorized access, disclosure, alteration, or destruction.

We are not responsible for security breaches or unauthorized actions of third parties.

Our Use of Cookies

Cookies are small files sent to your web browser and stored on your device. They allow us to improve your experience by collecting and remembering information about your preferences when using our site.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that declining cookies may limit certain website functionality.

Google Ads & Remarketing

We may use Google Ads Remarketing to advertise our services across the web. This tool uses cookies to display ads based on pages you have visited on our site. These cookies do not identify you personally or provide access to your computer.

You may opt out of Google’s use of cookies by visiting:
https://adssettings.google.com/

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects data such as pages visited, time spent on pages, and how users found our site.

This information helps us improve user experience and website performance. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Facebook Lead Ads

We may use Facebook Lead Ads to allow users to submit contact information directly through Facebook. Information submitted through Lead Ads is subject to this Privacy Policy.

We do not knowingly target minors through advertising.

Bing Ads Data Collection

We may use Bing Ads to collect anonymous data about user interactions with our website. This data helps us measure advertising effectiveness.

You may opt out of Bing Ads tracking through Microsoft’s advertising settings.

Data Storage

Castle Optical retains ownership of internally developed website materials, including databases, software, and design elements. We work with third-party hosting providers and service vendors to operate our website and services.

You retain rights to your personal information submitted to us.

Managing Your Personal Information

You may request access to, correction of, or deletion of your personal information at any time, unless retention is required by law or legitimate business purposes.

To submit a request, please contact us at:

Castle Optical
Phone: (928) 239-5079

We will process verified requests within 7 business days.

We reserve the right to deny requests that:

• Compromise the privacy of others

• Require disproportionate technical effort

• Involve unauthorized access

Privacy Policy Updates

We may update this Privacy Policy from time to time. When changes occur, we will post the revised policy on this page. Changes become effective on the date they are posted.

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